About us

“Our passion is to innovate, develop & deploy award-winning, class-leading products”

Crux is a leading product development consultancy that combines technology, innovation and curiosity to develop and deploy solutions to client challenges. Our team of over 110 ingenious engineers, creative designers, insightful usability specialists and agile project managers work as a team to create products and approaches that have measurable business impact.

Image: A drug delivery device/syringe being filled with a lab technician in a white coat in the background
Image: Characterisation Lab - Materials & Devices being developed with machinery in the lab
Image: A man in glasses in a laboratory looking closely a test machines

Established in 2003 by Mark Teucher & James West

Since 2003, we’ve assembled an exceptional team of engineers, scientists, and designers dedicated to providing an unparalleled service to our clients.

Definition: ‘Crux’

Getting to the most important, central and fundamental elements of a challenge efficiently

Why we chose ‘Crux’

The Crux constellation is a cross-shaped group of stars visible mainly in the southern hemisphere. Historically it has been used as a navigational aid since its major stars point directly to the south pole.

It's a great inspiration for us - we are a unique combination of bright stars, and structured to navigate diverse challenges.

Accreditation

We’re proud to retain an established quality management system, including ISO 9001 accreditation for quality management, ISO 13485 for medical devices development, ISO 14001 for environmental management, and the prestigious Ecovadis Gold rating, underscoring our unwavering commitment to excellence, sustainability, and responsible business practices.

The story of our team so far

Crux was founded with the ambition to tackle the world's most technically demanding product design and development challenges. Over the years, we've cultivated pioneering, data-driven capabilities, enabling us to continually elevate the scope and quality of our consulting services and push the frontiers of innovation.

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Company founded

Crux founded by James West & Mark Teucher

September 2003

First multi-year contract

Rexam Pharma - First strategic (3 year) global R&D contract

April 2004

New premises

Relocation to a larger office space in central Bristol

May 2004

First design award

First design award - HP Labs innovation award

January 2005

First patent granted

First patent granted - Fault detector WO2006123110A1

March 2005

Graduate Initiative launched

Crux graduate talent nurturing initiative launched

March 2006

Ongoing patent success

Patent approval for full drug delivery system - Drug dispenser US2010218759A1

March 2006

Relocated to Paintworks, Bristol

Larger premises to facilitate growth

June 2009

Partnership with UK Sport announced

Awarded contract to develop Team GB's cycling helmets

August 2009

Strategic hire

Rapid Innovation Director Paul Hayton joins the team

June 2011

Strategic hire

Design Director Chris Kilbane joins the team

November 2011

Strategic hire

Development Director Tim Quigg joins the team

July 2012

Crux-designed helmets win gold

Olympic success puts Crux on the global stage

August 2012

Strategic hire

Engineering Director Stephen Gilmore joins the team

February 2013

Office expansion

Ongoing expansion of Paintworks office

March 2013

Sector growth

Strategic innovation projects deliver FMCG sector growth

April 2015

Crux HQ opened

Crux move into the new ‘Flatiron building’

September 2017

Expanding office space

Expanded Crux office space into 375 Paintworks to house our technology team

November 2021

Crux reaches 100+ employees

With researchers, usability experts, designers, engineers and scientists in-house

December 2022

Crux turns 20

20 years of business delivering world-class design services

September 2023

Boston Innovation Office Launch

Crux expands US operations with a strategic location in Kendall Square, Cambridge, Massachusetts.

June 2024

Stephen Gilmore Appointed as Managing Director

Internal promotion see's Stephen Gilmore extending his leadership across the company.

March 2024

We have forged an exceptional team, united in delivering excellence.

Mark Teucher - Founder & Director

Let’s make it happen, together

Careers at Crux
We are committed to fostering a diverse and inclusive environment, where all our team feel valued and can be themselves.